Enhanced Patient Office Experience
I believe the patient experience begins from the moment you call our office. When you are in need of an appointment, you will be seen promptly, in an unhurried fashion. During your office visit, you will be the center of attention.
Timely Office Visits
You will be able to see me on the same day or within 24 hours of your call. I intend to ensure there will be ample opportunity to understand and address your medical needs at each visit. In general your annual wellness exam will be 60 minutes and all other appointments will be scheduled for 30 minutes to allow enough time to address your needs.
Extended Office Hours
Office visits are best scheduled when the full complement of staff is available. However, should you require occasional visits outside of our usual office hours we will certainly do our best to reasonable accommodate you.
If you are ill or otherwise unable to come to the office, a house call may be offered, on a case by case basis.
Direct Access to Me During Office Hours (and After!)
During office hours, my staff will answer your calls directly. I encourage my patients to call with any questions or concerns regarding their health. If consultation with me is needed and I am unable to take your call immediately, I will return your call promptly. After office hours or on weekends and holidays, you can reach me directly on my cell phone for urgent issues at any time of day or night, whether you are at home or traveling.
Care for Visiting Family and Friends
Should a family member or friend become ill during a visit to the San Jose are, I will be happy to see them in my office and assist with prompt medical care, as though they were a member of my practice.